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Shipping Information

UK Delivery Options

We use Royal Mail to send UK items. All items are sent recorded delivery so please be aware you do need to sign for them.  

This is to guarantee they arrive with you safely and are insured if they for any reason do not.

If you need your item in a hurry please contact us on 01273 777811 and we will get your order out to you using a courier service at an extra cost. 

 

Free shipping on all orders over £150 in the UK.

 

Worldwide Delivery Options

 

Order will be sent standard Royal Mail Airmail unless you request otherwise.  If you wish to track your item we can send it via a courier if agreed to prior to placing the order at an additional charge. 

We are not responsible for any items that are lost in the post.

Discreet Billing and Packaging

Your privacy is of the utmost importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging i.e. plain brown boxes or wrapped in brown paper. The name She Said will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging.  Even our sender information is discreet.

Same Day Dispatch

All orders received Monday to Friday before 4:00pm each day will be shipped that same day. Our shipping hours are 8am-4pm. If your order is placed after 5.30pm or on a weekend/Bank Holiday it will be shipped the next working day. If you place an order after 4pm on a Friday, your order will not be dispatched until the next working day (Monday, or Tuesday in the case of Bank Holidays)

Where is my Delivery?

All items displayed on our website as ‘In Stock’ are available to be ordered from our warehouse and will be dispatched the same working day that we receive your order (if placed before 4pm Monday-Friday). Over 99% of our parcels are delivered within the specified time but if you don’t receive your order within the time expected please track your parcel online or contact us on 01273 778111

If you do not receive your order we ask that you let us know within a reasonable period (30 days from order) if your parcel does not arrive. Under Trading Standards guidelines, if you do not notify us that your parcel has not been delivered we will assume it arrived safely. 

 

 

 

 

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